16,773 Exceptional

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Reviews 16,773

Prompt reactions

Every thing went efficiently for the most component. It absolutely was aggravating waiting for assessment information for establishing closing date. I truly liked having a portal to check always daily with a checklist and to be able to do every thing online. Concerns and telephone calls had been answered promptly.

My solution agent ended up being well

My solution agent had been really well informed, great customer support abilities. The method had been fast and simple. Really satisfied with m refinance accomplished the things I wanted, lower my interest rate and repayment. Thank you!

Third times the charm?

Our 2nd chance to work having a Quicken group! And simply like last time it absolutely was an experience that is great. Quicken/Rocket features a staff that is terrific!

every thing ended up being going well

Everything payday loans MA ended up being going well, then we didn’t hear from anybody until in regards to a later month! We received a call we had been in surprise it was Mandy to let us know they were still working on our paperwork because we had not heard from Saiid. From then on every thing went ok, it had been very long.

this is my 2nd refinance with

This is my second refinance with Quicken loans, it absolutely was fast and simple to follow the method online and to submit papers needed. Much like the very first one, my refinance had been extremely smooth. Customer care had been great. I might absolutely recommend to other people

Amazingly simple to refinance the house

Amazingly an easy task to refinance the house. Everyone else we spoke to was sort, courteous and respectful. Whenever we had concerns or issues we got responses immediately. I’m actually surprised at exactly just how effortless the procedure ended up being from beginning to end. Thank you for helping us secure a rate that is incredibly low!

Thank you!!

Extremely informative, understand it took a bit longer because of the quantity of individuals were all refinancing at once.

Emilio Patros and Shawna from their team

Emilio Patros and Shawna from their group had been both 5 celebrity good. Quicken Loans/Rocket Mortgage is my chosen Mortgage Company.

Easy Process

Matt K. ended up being our home loan Banker and then he did a job that is great us through the procedure. He caused it to be easy and convenient. He organized exactly exactly what the method ended up being and everything experienced efficiently in a manner that is timely. He ensured we had been informed of exactly exactly what the main process we had been at and responded whatever concerns we had, at when of this he answered our correspondences efficiently day. We’d an excellent knowledge about this business and would suggest it.

5 STAR FINANCIAL INSTITUTION

Our loan procedure had been fast and simple. Working together with our banker Joe Olivo ended up being a complete pleasure. The website had been quite simple to make use of making the loan procedure accessable and easy.

they simply like to keep me personally using the bill and pay all thier friends

very first impression had been great, an answer that is solid to closing costs and escrow but after the 500$ appraisal away from my pocket their shady appraiser stated the house was just well worth 2000 significantly more than the things I paid 190,000 after a unique septic and brand brand new top quality boiler and brand new plumbing work and brand new pergulla, new well tank, doorways window,etc,etc, in addition they conveniently missed the home into the regional expense analysis that offered 2 doors down for 230,000 with less acreage, that is the thing I thought the house ended up being well worth and it is. evry time we ask about somehting such as the closing costs that went up and also the loan value that went up and oh they added home loan insurance that your girl that is first i didnt need, these folks simply want to get almost all their buddies paid and then leave me utilizing the bill. puhee it aint me on you quicken, go after another sucker cause.

Many thanks for bringing your experience to the attention. I am Kelly Poupard and I also assist Quicken Loans Social Media Team. I’m very sorry to know concerning the problems you encountered. I attempted calling both you and left a voicemail. I guarantee you that people do remove client issues really. Please usually do not hesitate to get hold of me personally anytime.

I happened to be extremely pleased using the effort to

I happened to be very pleased using the work to be sure the refinance process ended up being clear and understandable. I happened to be glad to observe how quickly the refinance procedure had been completed in addition to only dilemmas I had dealt because of the signing event and since it ended up every thing had been finished effectively and quickly! I experienced expected with me ansered all my questions and helped me to understand the flow of the paperwork and then it was done!Much more easy than We had guessed that i’d are having issues in following the signature flow bit the agent whom worked! i did so have relevant concern in regards to the re payment procedure, which dealt with utilization of the monthly obligations. I like to help make the check every month and discovered that for as long as We suggest this new account quantity in the repayment there is no dilemmas in setting it up processed. When there is a problem I would personally appreciate a call back!All in most, a tremendously experience that is positive!